We Focus on Your Reviews & Reputation, Whilst You Focus on Your Customers
The UK's biggest reputation management agency. We handle your Google & Tripadvisor review responses while you run your business.
Tripadvisor
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UK Businesses Trust Tap & Rate
We Grow, Manage and Track Reviews
We Grow Reviews
£200 NFC voucher to grow your reviews
We Manage Responses
We handle all your customer review replies
We Track & Report
Monthly insights and analytics to help you improve
Fake Review Reporting
Our systems detect & report fake reviews instantly
Works on both 
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We specialise in managing your reputation on the platforms that matter most to UK businesses
Google Reviews
The #1 review platform
- Boost your Google Business Profile
- Improve local SEO rankings
- Respond to reviews professionally
- Monitor & manage negative feedback
Tripadvisor
Essential for hospitality
- Perfect for restaurants & hotels
- Attract more tourists & travellers
- Build credibility & trust
- Manage guest feedback effectively
Fully Managed Review Management
We handle your Google and Tripadvisor reviews and replies. Set it up once, then let it run while you focus on your customers. No more guesswork, no more wasted time.
Automate Your Replies
We professionally handle your replies and recommend relevant upsells to your customers.
Negative Review Management
We provide a clear call to action for every negative review, giving higher probability for reviews to be deleted by customers.
Google Expert on Hand
Get a Google expert as your point of contact who understands your business and manages your reputation strategy.
Included in Every Plan
Choose Your Growth Plan
Starter
Perfect for small businesses starting their reputation journey
- Unlimited Review Management
- Negative Review Management
- Monthly Analytics Report
- Email Support
- £200 NFC Products Voucher
Growth
Ideal for growing businesses wanting full reputation control
- Everything in Starter
- Google Profile Management
- Natural Upsells in Responses
- Fake Review Reporting
- Negative Review Call-to-Action
- Google Expert on Hand
- £400 NFC Products Voucher
Franchises, Agencies & Affiliates
Are you a social media company or affiliate looking to partner with the UK's biggest reputation management agency? Let's work together to help more businesses grow.
What Our Clients Say
Real results from real UK businesses. See how we've helped companies across the country grow their online reputation.
Sarah Mitchell
Owner, Mitchell's Bakery, London
"Tap & Rate transformed our online presence. We went from 15 reviews to over 200 in just 4 months. The hands-free approach meant I could focus on baking while they handled everything else."
James Harrison
Director, Harrison Legal Services, Manchester
"As a solicitor, reputation is everything. Tap & Rate's professional response handling and negative review management has been invaluable. Our Google rating improved from 3.8 to 4.7 stars."
Emma Thompson
Practice Manager, Smile Dental Clinic, Birmingham
"The monthly analytics are fantastic—we can see exactly how our reputation is growing. The dedicated account manager understands healthcare and handles everything with professionalism."
Ready to Transform Your Reviews?
Join 2,500+ UK businesses already growing with Tap & Rate
Start Your Free 14-Day TrialFrequently Asked Questions
Everything you need to know about our fully managed review service.
You get full access to all our Google Reputation Management and Review Management features for 14 days with no credit card required. We'll set up your account, connect your Google and Tripadvisor profiles, and start managing your reviews immediately. If you love the results, simply choose a plan to continue.
Our Google Reputation Management and Review Management team responds professionally to every negative review with a clear call-to-action, encouraging the customer to contact you directly. This approach significantly increases the chance of the reviewer updating or removing their negative feedback.
As part of our Google Reputation Management and Review Management service, we give you a £200 voucher to use on any NFC products of your choice on our website. Alternatively, your account manager will recommend the right products that will work best for your business.
Absolutely! During your free trial of our Google Reputation Management and Review Management service, you'll see exactly how we craft professional, on-brand responses. Our team writes unique replies for each review—no generic templates. We can also match your brand voice and tone.
With our Google Reputation Management and Review Management service, the best time to reply to reviews is within 24 hours, so 99% of our replies are responded to within 24 hours.
Very little! Our Google Reputation Management and Review Management team handles everything for you. You'll just need to grant us access to your Google Business Profile and Tripadvisor account. After that, we take care of monitoring, responding, and reporting—it's completely hands-off for you.
Our Google Reputation Management and Review Management reports include detailed insights on review volume, average ratings, sentiment trends, response rates, and competitive positioning. We also highlight wins and areas for improvement so you can see exactly how your reputation is growing.
Our Google Reputation Management systems automatically recognise which reviews are fake or not in line with Google policy. We then report these reviews on your behalf, giving you a much better chance of having fake reviews removed from your profile.
If you're happy with your trial period of our Google Reputation Management and Review Management service, we offer 6-month terms—no long contracts. We'll also issue your NFC voucher after the 14-day trial period.
Ready to Transform Your Online Reputation?
Join over 2,500 UK businesses who trust us with their Google reviews. Get started today and see results within weeks.
