Struggling with 
Google Profile?

Struggling with
your 
Google Profile?

Let us manage your reviews and responses

We respond to your customers reviews using keywords that captures new customers, builds trust and ranks you higher on Google. Simple!

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We specialise in Google review management

We respond to your customer reviews using SEO keywords, ranking you higher on Google, build trust and attract new customers. Simple!

Our Customers

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Did you know

35%

Higher Google Rankings

Our tailored keyword Google replies help your Local SEO, helping your business get 35% more visibility on Google.

67%

Reduce Negative Impact

Our carefully designed responses helps you reduce the impact of negative reviews and make you look professional

71%

Higher Google Rankings

You will attract and retain more customers to your business when we use keywords in our responses

35%

Higher Google Rankings

Our tailored keyword Google replies help your Local SEO, helping your business get 35% more visibility on Google.

67%

Reduce Negative Impact

Our carefully designed responses helps you reduce the impact of negative reviews and make you look professional

71%

Higher Google Rankings

You will attract and retain more customers to your business when we use keywords in our responses

Examples of our review responses

How we handle your
1 star reviews

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5-Star Reviews Deserve
More Than a Thank You

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Your Reputation Deserves Better Replies

Join our Review Management Service and let us turn your feedback
into SEO power — plus get a £100 voucher to shop NFC products!

See Pricing

Pricing & Packages

Choose a plan that fits your goals. Whether you’re just starting or scaling fast, our flexible packages are designed to grow with your business.

STARTER PLAN

Perfect for small businesses starting off

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Price £39.99 per month

MOST POPULAR

GROWTH PLAN

Perfect for growing businesses!

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Price £49.99 per month

BEST CHOICE

VIP PLAN

Perfect for medium to large businesses

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Price £69.99 per month

STARTER PLAN

Perfect for small businesses starting off

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Price £39.99 per month

MOST POPULAR

STARTER PLAN

Perfect for growing businesses!

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Price £49.99 per month

BEST CHOICE

STARTER PLAN

Perfect for medium to large businesses

VIP Plan PNG.png__PID:f4654dbe-a12b-4c1f-9a58-14d2b9bf0a78

Price £69.99 per month

STARTER PLAN

Perfect for small businesses starting off

Profile Health Check

Standard SEO responses

Dedicated Account Manager

£50 NFC voucher

Free NFC Business card

Promote your social media

Post reviews on Instagram

How it works

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Choose your plan

Unsure which plan is right for you? Contact our team—we’ll help you find the perfect fit for your business.

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Onboard with our team

Your dedicated review manager will guide you through our seamless onboarding process to get started.

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Watch the results

Our expert team will craft and respond with keyword-optimised responses, tailored to your business.

choose your plan.webp__PID:f76fc237-b68b-4b3e-8292-93f9c5cb121f

Choose your plan

Unsure which plan is right for you? Contact our team—we’ll help you find the perfect fit for your business.

onboard with our team (1) 1.webp__PID:c237b68b-0b3e-4292-93f9-c5cb121faa20

Onboard with our team

Your dedicated review manager will guide you through our seamless onboarding process to get started. 

watch the results.webp__PID:b68b0b3e-4292-43f9-85cb-121faa20de7e

Watch the results

Our expert team will craft and respond with keyword-optimised responses, tailored to your business.

Stephen H.webp__PID:a6d506c0-c1b9-4495-a7cb-3081e0864113

“Best decisions we made for Creams Café ”

Choosing Tap and Rate as our Google Preferred Partner was one of the best decisions we made . From the very beginning, the onboarding process was seamless, and our account manager, Charlie, was incredibly helpful and easy to work with.

Tap and Rate has taken the hassle out of managing our online reputation—they handle our profile expertly, respond to reviews using strategic keywords, and ensure our brand is represented professionally. Since partnering with them, we’ve seen a 27% increase in Google profile interactions year on year, which has had a real impact on our business.

I’m so glad we chose Tap and Rate—they’ve been a game-changer for us!

Stephen H, - Director, Creams Café

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Frequently Asked Questions

1. Why choose Tap and Rate solutions

As the UK’s top-rated agency, we proudly support over 5,000 trusted partners. Every client benefits from a fully tailored approach, backed by our dedicated in-house UK team. You’ll also have a personal Review Account Manager available during business hours—always on hand to help when you need it."

2. What types of businesses do you work with?

We support all industries—restaurants, salons, tradespeople, healthcare practices, retail shops, and more!

3. Do you need my Google log in details to manage and respond to my reviews?

No, we never ask for your login details. We only need you to add us as a manager to your profile through Google’s official process—no passwords needed.

4. How do keyword-optimised replies help my business?

By including relevant keywords in responses, Google sees your business as more relevant in local searches, helping you rank higher to attract new customers.

5. Do you respond to all reviews (positive and negative)?

Yes! We craft personalised, professional responses to all reviews—thanking happy customers and addressing concerns to maintain a positive reputation.

6. How do you handle negative reviews?

We respond professionally and constructively, offering solutions to resolve issues and demonstrating your commitment to customer satisfaction. Your dedicated review account manager will suggest the right strategy for you!

7. How quickly do you respond to new reviews?

We aim to reply within 24–48 hours to keep engagement high and show customers you’re responsive.

8. What is the minimum term 

Unlike many SEO providers that lock you into long-term contracts, we stand by the quality of our work with a minimum term of just 6 months. In most cases, you'll begin seeing noticeable improvements within 2-3 months of starting our service.